Promotion
An activity
designed to boost the sales of a product or service. It may include an
advertising campaign, increased PR activity, a free-sample campaign etc. Pizza
hut uses a wide assortment of promotion tools to achieve increase market share,
sales volume, re- purchase and to induce new customers. Promotion mix used by them:-
Advertising
Their main objective behind every campaign that they conduct
is to encourage potential customers to visit pizza hut, increasing loyal
customer base, counter attacking the competitors etc. For example, they
launched ‘The Great Indian Feast ‘and have signed Javed Jeffery for its
commercial .The showed a teenage boy treating his girlfriend with something and
affordable. This they have used during the launch of the 50 rupees pan pizza .There
was also a counter attack by them on
their competitor Dominos in the year 2005, with a campaign named “Freshizza “.
Internet advertising is also a major sales promotion medium
used by them. They have a deal with the yahoo internet portal. Clicking on the
ads about how to make a pizza, the recipes of it, they are promoting their products.
The print advertising is also done by pizza hut. They have special coupons, and
especially when pizza hut celebrates a theme, like the Valentine’s Day and Diwali
they largely advertise in the print media .Radio advertising has also been
used. The campaign “Pizza hut and Cheesy music hour “was a successful in driving
awareness that built excitement in the local market . The outdoor advertising
is very aggressive in Pizza hut. Balloon advertising, Space marketing, Banner Advertisement,
Poster Advertisement etc are done by them.
Sales Promotion
Sales promotion refers to a variety of short term incentives
to encourage trail or purchase of the service .They have sweepstakes, point of
purchase material, contests, sampling, premiums & gifts , coupons and
rebates as a part of their sales promotion .Pizza hut offers gift vouchers for
special occasions like birthdays etc .Pizza hut during the launch of the cheesy
bites pizza had conducted contest where they could meet Lara Dutta , the famous
heroine .
Personal Selling
Personal Selling refers to the face to face interaction
between the service deliverer to the service receiver. Entertaining the
customers in the restaurant and etiquette to the crew members are a part of
personal selling . The crew members at pizza hut broke into metros like Delhi
and Mumbai and have performed bhangra in Amristar .
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